Practice Team

Practice Management Team

  • Jennie Delaney – Practice Manager
  • Amal Perera – Deputy Manager

Finance

  • Chitra Mani – Finance Officer

Administration Team

These staff work upstairs, mostly out of sight, but keep the practice running properly!

  • Kate – PA to the Partners
  • Jake – Clinical Systems Analyst
  • Michelle – Administration Team Leader
  • Shannon – Administration Assistant
  • Leah – Administration Assistant
  • Elysha – Administration Assistant
  • Tatiana – Administration Assistant
  • Lindsay – Summariser
  • Hannan – Business Support Assistant

Prescribing Team

  • Liz – Prescription Manager / Patient Care Manager
  • Rachel – Prescription Clerk

Medical Secretaries

  • Sherry
  • Elaine

Reception

  • Deb – Senior Receptionist Call Handler
  • Janet – Senior Receptionist Call Handler
  • Megan – Senior Receptionist Call Handler
  • Kate – Receptionist Call Handler/safeguarding Officer
  • Maz – Receptionist Call Handler
  • Chantelle – Receptionist Call Handler
  • Janet Waterfield – Receptionist Call Handler
  • Kimberley Smith – Receptionist Call Handler

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They have undergone Care Navigation training to enable them to provide information on services and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.